Meet Our Spa Team

Amie, Massage Therapist

Amie strives to provide each guest with an unforgettable spa experience. Her comforting disposition can make even a first time guest feel well-acquainted and relaxed. She was inspired to join Puffer's in 2002 after learning of their reputable massage treatments and Aveda's mission. In addition to her certification from Springfield Technical Community College for Massage Therapy, she is certified in LaStone Therapy and Pre-natal Massage.

Amie recommends the Stress Fix bath salts and lotion to relieve feelings of stress.

Ashley, Esthetician

Ashley has a natural gift for providing a calm, relaxing service for her guests. Her gentle demeanor allows her to create an exceptional spa experience whether she is providing a facial treatment, waxing, or lash lifts. Her goal for each guest is to ensure that he or she receives quality results along with a relaxing experience when in her care.

Ashley is a 2020 graduate of the Monarch School of Cosmetology.

Emma, Nail Technician

Emma joins the Puffer team bringing with her a natural talent for all things nails. Emma consistently goes above and beyond to provide her guests with a service of quality, providing consistent results and a comfortable experience from start to finish. Emma takes a lot of pride in providing her guests with a genuine and individualized experience when they come in with her. She is well versed in performing all manicure services including gel extensions, gel overlays, and CND shellac manicures along with all pedicure services. She is a graduate of the Monarch School of Cosmetology.

Jen, Massage Therapist

Jen communicates openly with her guests to understand their needs and provide relaxation for the utmost spa experience. She is confident she can find a massage style that will make any guest feel comfortable. Her adoration for massage therapy is evident in her technique and greeting to each guest. In particular, Jen enjoys prenatal massages and helping moms-to-be through what can be a challenging and exciting time in their life. She is also excellent with deep tissue massages and incorporates many Thia techniques and stretches into her treatments. Jen recommends Aveda's Foot Relief lotion to cool and soothe tired feet.

Jen graduated from Bancroft School of Massage Therapy in Worcester, Massachusetts in 1990. She joined Puffer's in 1994 with a passion for massage therapy and appreciation for Aveda's global commitment and outreach to people. She has advanced education in Massage for the Child-bearing Year, Thai for the Table, and LaStone Therapy Massage. In addition, she has attended the spa conference in Las Vegas and the Aveda Institute in New York.

Kira, Nail Technician, Makeup Artist, & Long Hair Stylist

Kira joins the Puffer team in both the spa and the salon as a talented nail technician, makeup artist, and long hair stylist. Kira has a natural talent for connecting with her guests through her friendly and kind personality. She is a genuine and sincere person who excels at helping her guests to relax while in her care. While she is an exceptional pedicurist, Kira loves to help her guests look and feel their best with customized makeup applications and hair styles. She has a love for learning and continues to receive advanced education in all aspects of nail and hair care.

Kira is a 2023 graduate of the Digrigoli School of Cosmetology.

Madeline, Massage Therapist

Madeline joins the spa team as a dedicated professional who has found her passion in life with massage therapy. She truly appreciates the opportunity to help her guests to relax and unwind from everyday stresses when they are in her care. While she enjoys providing traditional Swedish massages for a deeply relaxing experience, Madeline is also able to provide prenatal massages, spa treatments, and stone massages for the ultimate in relaxation and rejuvenation. She is eager to expand her skills in the world of massage therapy as she embraces every opportunity to grow and learn within the Puffer team. Madeline is excited to welcome new guests into her care.

Madeline is a 2020 graduate of The Massage School in Easthampton, Massachusetts.

Nicki-Marie, Esthetician

When in Nicki’s care, you will be her priority and her focus. Her welcoming, friendly personality will have you feeling relaxed and comfortable before your service even begins. Nicki’s passion for skincare is evident within each visit as she always ensures a customized experience from start to finish. If you have skincare goals, Nicki is going to work with you to ensure that both your relaxation needs are met and your skincare goals achieved.

Nicki is a 2018 graduate of Jolie Hair & Beauty. Her favorite Aveda product is the Vitamin C serum because it continuously works within your skin for up to 5 days. She also highly recommends Botanical Kinetics Hydrating Treatment Lotion for maximum hydration as it absorbs into the skin instantly.

Nikki Kane, Esthetician, Certified Xtreme Lash Specialist, & Nail Technician

Nikki Kane began her career at Puffer’s after graduating from New England Center for Esthetics in 2009. To perform Aveda’s specialized facials, Nikki studies with Aveda educators and continues to receive advanced training on the art of giving facials. She also enjoys performing a variety of facial treatments including Hydrafacials™, dermaplaning, lash lifts, and brow lamination. She is an Xtreme certified Lash Specialist, providing guests with thicker, longer, natural-looking eyelashes in addition to being a talented nail technician. Her enthusiasm for esthetics is present each time she meets with her guests and she consistently provides services that are relaxing, rejuvenating, and effective at helping her guests to reach their skincare goals.

Steven, Massage Therapist

Steven joined Puffer's in 2013 after graduating from Springfield Technical Community College. He excels in Swedish and deep tissue massages by listening to the guests' needs and providing them with results they can feel after each treatment. Steven enjoys working with Aveda products and recommends the Botanical Kinetics Hydrating Lotion.