Meet Our Spa Team

Adi, Nail Technician

Adi is a talented nail technician with a passion for all things nails from spa manicures to pedicures to individualized nail art.  She has a calm, quiet disposition that her guests love as it allows them to have the ultimate spa experience.  With Adi, her work speaks for her.  Adi is a 2016 graduate of Springfield Technical Community College.


Amie, Massage Therapist & Esthetician

Amie strives to provide each guest with an unforgettable spa experience. Her comforting disposition can make even a first time guest feel well-acquainted and relaxed. She was inspired to join Puffer's in 2002 after learning of their reputable massage treatments and Aveda's mission. In addition to her certification from Springfield Technical Community College for Massage Therapy, she is certified in LaStone Therapy and Pre-natal Massage.

Amie completed her certification in esthetics with the Marinello School of Beauty in October 2014.  She continues to advance her education with the Aveda Institute.  Amie's position as both a massage therapist and an esthetician offers a unique opportunity for her guests as she is well versed in performing services with a calming and relaxing demeanor.  She is able to incorporate the relaxing elements of massage into the cleansing and detoxifying elements of esthetics providing guests a service that exemplifies complete relaxation and comfort.  

Amie recommends the Stress Fix bath salts and lotion to relieve feelings of stress.

Brianne, Nail Technician

Brianne has a friendly and fun personality that her guests really enjoy.   After joining the Puffer’s team in 2003, Brianne quickly exceled becoming a talented nail technician with a strong passion for spa pedicures.  Brianne takes great care to ensure each guest has a restful, relaxing, and fun service while with her.  She is skilled in Lastone nail services as well as reflexology and she uses her artistic talents to offer unique nail art for her guests.

Brianne loves Aveda products!  She highly recommends Lipsaver and Hand Relief for the moisturization they offer.


Carolyn, Massage Therapist & Nail Technician

Carolyn joined Puffer's in 2012 after graduating from Springfield Technical Community College. She chose to start her career at Puffer's to advance her education at the Aveda Institute in Boston. She has expanded her knowledge of therapeutic massage by learning a variety of body treatments and massages exclusive to Aveda. She provides strong Swedish and deep tissue massages and takes pleasure in performing Caribbean Body Polish. 

Carolyn recommends Botanical Kinetics Hydrating Lotion and Lipsaver to add moisture to the skin.


Cathy, Massage Therapist

Cathy is a skilled massage therapist who is particularly strong in head and back massages. She has received advanced education and can offer guests Prenatal and LaStone therapy massage as well. 

She graduated from Springfield Technical Community College in 2003 and joined Puffer's spa team in 2004. To keep her hands smooth, she uses Aveda's Hand Relief and recommends it to her guests to stay hydrated.


Jen, Massage Therapist

Jen communicates openly with her guests to understand their needs and provide relaxation for the utmost spa experience. She is confident she can find a massage style that will make any guest feel comfortable. Her adoration for massage therapy is evident in her technique and greeting to each guest. In particular, Jen enjoys prenatal massages and helping moms-to-be through what can be a challenging and exciting time in their life. She is also excellent with deep tissue massages and incorporates many Thia techniques and stretches into her treatments.  Jen recommends Aveda's Foot Relief lotion to cool and soothe tired feet. 

Jen graduated from Bancroft School of Massage Therapy in Worcester, Massachusetts in 1990. She joined Puffer's in 1994 with a passion for massage therapy and appreciation for Aveda's global commitment and outreach to people. She has advanced education in Massage for the Child-bearing Year, Thai for the Table, and LaStone Therapy Massage. In addition, she has attended the spa conference in Las Vegas and the Aveda Institute in New York.

Jessica, Esthetician

Jessica is an enthusiastic and motivated esthetician whose easy-going, genuine demeanor is enjoyed by all of her guests.  She loves working with Aveda products because they are high-performing, quality products that are also environmentally friendly.  Jessica has a knack for connecting with her guests and she is able to make everyone from a first time guest to a regular visitor feel as ease.  She is a 2015 graduate of Marinello School of Beauty.


Jill, Massage Therapist specializing in Oncology Massage

As an experienced massage therapist, Jill joins the spa team with a compassionate and gentle nature that blends beautifully with her talent and technique.  Jill is passionate about working with her guests to ensure she fully understands their challenges and needs.  She particularly enjoys helping guests who suffer from chronic headaches and migraines as well as guests who suffer from challenges with their neck. Jill specializes in oncology massage having received extensive training from Tracy Walton & Associates in Boston.  She likes to incorporate the Stress Fix aroma into many of her services as it allows her guests to feel both calm and relaxed.  Jill is a 2014 graduate of the Bancroft School of Massage.



Katrina, Esthetician, Nail Technician, & Xtreme Lash Specialist

Katrina fully commits to providing an exceptionally professional experience for all of her spa guests while focusing on their individual needs or challenges. She excels in all facials and assuredly recommends Aveda products to maintain the results of their facial at home. She is also excellent with waxing on all skin types. She especially likes the Tourmaline Charged Radiance Fluid to give the skin clarity and radiance but also recommends blending Chakra #2 Aroma with Botanical Kinetics Hydrating Lotion

In addition, she is a talented makeup artist and an Xtreme certified Lash Specialist--giving guests thicker, longer, natural looking eyelashes.  Katrina maintains an Advanced Certification in Volumation Xtreme Lashes.

She joined Puffer's in 2008 after graduating from New England Center for Esthetics.

Lauren, Esthetician, Nail Technician, & Xtreme Lash Specialist

Lauren joined the Puffer’s Team in 2014 after graduating from the Marinello School of Beauty.  She is a talented esthetician and nail technician who particularly enjoys performing the Dual Exfoliation Facial.  Lauren has a passion for facials which is demonstrated in her caring professionalism and her desire to exceed the needs of every guest.  She continues to advance her education through the Aveda Education Center in Waltham.  In addition to skincare, Lauren also excels as a nail technician and an Xtreme Lash Specialist who maintains an Advanced Certification in Volumation lashes.

Lauren recommends Tourmaline Charged Radiance Masque to provide gentle exfoliation while maintaining clear, radiant, beautiful skin.


Nikki, Esthetician, Nail Technician, & Xtreme Lash Specialist

Nikki began her career at Puffer's after graduating from New England Center for Esthetics in 2009. 

To perform Aveda's specialized facials, Nikki studies with Aveda educators and continues to receive advanced training on all Aveda facials. Her enthusiasm for esthetics is present each time she meets with her guests. She is an Xtreme certified Lash Specialist, providing guests with thicker, longer, natural-looking eyelashes. In addition, Nikki is a talented makeup artist (including airbrushing), and nail technician.


Steven, Massage Therapist

Steven joined Puffer's in 2013 after graduating from Springfield Technical Community College. He excels in Swedish and deep tissue massages by listening to the guests' needs and providing them with results they can feel after each treatment. Steven enjoys working with Aveda products and recommends the Botanical Kinetics Hydrating Lotion.