Meet Our Spa Team

Amanda, Nail Technician

Amanda's bubbly and friendly personality make her a natural when it comes to connecting with her guests.  Her genuine enthusiasm to get to know her guests allows her to creates an exceptional personalized spa experience for everyone she sees.  Amanda is particularly fond of allowing her creativity and passion to shine through her manicuring services where she creates beautiful customized nail designs that are enjoyed by many.

Amanda is a 2019 graduate of the Monarch School of Cosmetology.  She highly recommends Aveda's Hand Relief and Food Relief to all of her nails guests for the smooth, creamy consistency and moisturizing benefits that they provide.


Amie, Massage Therapist

Amie strives to provide each guest with an unforgettable spa experience. Her comforting disposition can make even a first time guest feel well-acquainted and relaxed. She was inspired to join Puffer's in 2002 after learning of their reputable massage treatments and Aveda's mission. In addition to her certification from Springfield Technical Community College for Massage Therapy, she is certified in LaStone Therapy and Pre-natal Massage.

Amie recommends the Stress Fix bath salts and lotion to relieve feelings of stress.


Cathy, Massage Therapist

Cathy is a skilled massage therapist who is particularly strong in head and back massages. She has received advanced education and can offer guests Prenatal and LaStone therapy massage as well. 

She graduated from Springfield Technical Community College in 2003 and joined Puffer's spa team in 2004. To keep her hands smooth, she uses Aveda's Hand Relief and recommends it to her guests to stay hydrated.


Jen, Massage Therapist

Jen communicates openly with her guests to understand their needs and provide relaxation for the utmost spa experience. She is confident she can find a massage style that will make any guest feel comfortable. Her adoration for massage therapy is evident in her technique and greeting to each guest. In particular, Jen enjoys prenatal massages and helping moms-to-be through what can be a challenging and exciting time in their life. She is also excellent with deep tissue massages and incorporates many Thia techniques and stretches into her treatments.  Jen recommends Aveda's Foot Relief lotion to cool and soothe tired feet. 

Jen graduated from Bancroft School of Massage Therapy in Worcester, Massachusetts in 1990. She joined Puffer's in 1994 with a passion for massage therapy and appreciation for Aveda's global commitment and outreach to people. She has advanced education in Massage for the Child-bearing Year, Thai for the Table, and LaStone Therapy Massage. In addition, she has attended the spa conference in Las Vegas and the Aveda Institute in New York.


Katrina, Esthetician & Xtreme Lash Specialist

Katrina joined the Puffer's team in January 2008 after completing an 800 hour Advanced Esthetic Training at the New Center for Esthetics Education. She is skilled in full body waxing and has a strong passion for creating an exceptional spa experience for her facial guests. She maintains her esthetics knowledge and hands-on techniques by regularly attending continuing education classes offered through Aveda. To compliment her enthusiasm for beautiful skin, she is also a trained & talented makeup artist.

Katrina is also an Advanced Certified Extreme Lash Stylist, specializing in both single-lash & volumation applications -- creating thicker, longer, natural looking eyelash extensions.

Nicki, Esthetician

When in Nicki’s care, you will be her priority and her focus.  Her welcoming, friendly personality will have you feeling relaxed and comfortable before your service even begins.  Nicki’s passion for skincare is evident within each visit as she always ensures a customized experience from start to finish.  If you have skincare goals, Nicki is going to work with you to ensure that both your relaxation needs are met and your skincare goals achieved.


Nicki is a 2018 graduate of Jolie Hair & Beauty.  Her favorite Aveda product is the Vitamin C serum because it continuously works within your skin for up to 5 days.  She also highly recommends Botanical Kinetics Hydrating Treatment Lotion for maximum hydration as it absorbs into the skin instantly.

Nicole, Esthetician & Makeup Artist

Nicole joins the Puffer’s team with a passion and an understanding of every aspect of esthetics from the science of skincare to an intuitive, empathetic ability to connect with her guests.  Nicole loves to ensure that her guests receive her utmost attention allowing them to fully relax and recharge while in her care.  Using her perceptive ability to connect with her guests, Nicole tailors each service she provides to the specific needs of her guest.  She provides a calm demeanor, a soothing touch, and an expertly rendered facial that is as relaxing as it is effective at addressing concerns of the skin.

Don’t let her calm demeanor fool you though!  When it’s time for makeup, her enthusiasm and bubbly personality shine!  She uses her perceptive and keen eye to choose the perfect look to help compliment and enhance the natural beauty she finds in each one of her guests.  Her enthusiasm for makeup is surpassed only by her creativity.

Nicole is a 2018 graduate of Jolie Hair and Beauty Academy.

Sam, Nail Technician

Sam is a dedicated and motivated nail technician whose easygoing personality makes her a natural at providing consistent, quality services to her guests.  She is particularly fond of pedicures as she loves “to make people feel good about their feet” though she also lends her talents in all forms of manicuring including shellac and gel manicures.  Sam is a friendly individual who provides her guests with a relaxing, rejuvenating nail service to enhance your spa experience.


Sam is a 2021 graduate of Blessing Channels Nail Academy.  She highly recommends Aveda’s Foot Relief for its moisturizing and exfoliating benefits.


Steven, Massage Therapist

Steven joined Puffer's in 2013 after graduating from Springfield Technical Community College. He excels in Swedish and deep tissue massages by listening to the guests' needs and providing them with results they can feel after each treatment. Steven enjoys working with Aveda products and recommends the Botanical Kinetics Hydrating Lotion.